We're seeking a Parts Technician to join our client's team located in Dartmouth, NS.
What We Offer:

• Salary: $24 to $28/hour - depending on experience
• Job Type/Shift: Monday to Friday, 7:30 am to 4:30 pm
• Benefits: Medical and dental

What You'll Do:

• Assist Customers with Parts Needs: Provide walk-in and phone-in customers with engine and equipment.
  parts, ordering clear and detailed product information to help them make informed purchasing decisions.
• Provide Parts Quotations: Order quotes to customers with precise pricing and availability information,
  ensuring they are fully informed before making any purchase.
• Process Sales Orders in a Timely Fashion: Accurately process customer parts orders, ensuring that each
  order is completed promptly and efficiently.
• Maintain Order Tracking: Keep track of all orders and their due dates, ensuring timely follow-up and
  coordination with supplier contacts resolving any issues that may arise.
• Navigate Multiple OEM Parts Platforms: effectively use various OEM online parts platforms and
  electronic manuals to accurately identify the correct parts.
• Support Showroom Equipment Sales Enquiries: Assist customers with the selection and purchase of
  industrial engines and light equipment from the showroom floor, ordering guidance based on their needs.
• Critical Thinking & Solutions: Use your problem-solving abilities to seek and o??er alternative solutions
  when parts supply chain issues arise, ensuring minimal disruption to customer service.
• Self Manage: Manage orders, track customer communications, and support day-to-day operations, while
  also collaborating with fellow team members.

What We're Looking For:

• Passion for Engines: A strong interest in industrial engines and equipment is recommended, as you'll be
  working directly with parts and equipment enquiries daily.
• Customer-Focused Attitude: You'll engage with customers to ensure they have a positive experience,
  whether it's finding the right part or making a showroom purchase.
• Strong Organizational Skills: The ability to manage multiple orders, track parts, and stay on top of due
  dates is essential for success.
• Sales Skills: Some experience in Sales related activities with business and retail sector clients would be
  considered an asset.
• Excellent Communication Skills: Clear and confident communication is key when dealing with
  customers, suppliers, and your team members.
• Previous Experience: Experience in a customer service environment and replacement parts enquiry
  handling would be required.
  

Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply today!
Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly.
Drake International is an equal opportunity employer and champions accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative at 902-429-0675.
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