About the role:

Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Product Development Specialist you will be responsible for developing and supporting projects, functions and miscellaneous tasks while ensuring commitment and quality through to completion. Responsible for developing and supporting Node.Js applications and services as well as developing applications that utilize the AngularJS framework.

What you'll get to do:

• Fully understand and utilize Vision functions as it relates to your position and how it relates to other departments
• Use established work procedures to analyze, design, develop, implement, maintain, re-engineer and troubleshoot applications and services
• Work with internal and external customers to analyze their needs and align product roadmap to strategic goals; own the product roadmap from start to finish
• Serve as the voice of the client; collaborate with stakeholders during the visioning and concept development of a product; help stakeholders understand the business model, value and value proposition
• Develop, maintain and support programs/tools for internal and external clients
• Analyze, diagnose and resolve errors, user queries, and product-related problems; make decisions, complete trade-off analysis to stay on track towards business deliverable commitments
• Assess value, develops cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy
• Develop scope and define backlog items (epics/features/user stories) that guide the Agile software development team
• Provide ad hoc reporting and analysis, as required
• Develop and maintain an appropriately prioritized backlog of user stories for implementation that align with larger business objectives and product strategy
• Draft key objectives and results, strategies and apply the data for the product to make business decisions
• Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams
• Follow all department standards and methodologies
• Research and analyze market, the users, and the roadmap for the product; closely follow competitors and the industry
• Increase an understanding of Agile practices, Lean Startup, new technologies, opportunities and trends
• Interact with and communicate effectively and clearly, in writing and verbally, in one-on-one and group presentation situations with all levels of staff, senior management and customers
• Identify options for potential solutions and assess them for technical and business suitability
• Work closely with developers and a variety of end users to ensure technical compatibility and user satisfaction

The kind of teammate we're looking for:

• Bachelor's Degree in Computer Science or other related field
• Minimum of 5+ years of relevant experience
• A creative and strategic thinker with outstanding communication, presentation and leadership skills
• Disciplined with strong analytical, organizational and time management skills
• Product management experience with a proven eye for detail
• Deep understanding of and experience with agile development methodologies
• Internally motivated; able to work proficiently both independently and in a team environment as well as with cross-functional teams to deliver on a common goal
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies
• Experience liaising extensively with external or internal clients; effectively able to manage their expectations
• Strong communication and interpersonal skills with the ability to develop relationships with both internal team members and external business stakeholders
• Strong initiative to find ways to improve solutions, systems, and processes
• Ability to analyze clients' existing systems and translate client requirements into highly specified project briefs
• Experience with a definition of minimum marketable features and minimum viable products; knows how to define the product roadmap

What's in it for you:

• Competitive compensation and total rewards package
• Extended health coverage that includes medical, dental and vision benefits
• Paid Time Off
• 3 personal/float days
• Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
• Matched RRSP to help you save for your future
• Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!
• Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth
• Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun!

About Veritext:

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.

Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.

Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.

About this posting:

Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.

If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to talent @ veritext.com or call a member of our People Team to let us know the nature of your request.

Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at security @ veritext.com