Selkirk GM looking for a highly motivated and customer-oriented Service Advisor to join our team. The ideal candidate will act as the liaison between customers and our service department, ensuring a seamless and efficient service experience. This role requires strong communication, problem-solving skills, and a passion for delivering outstanding customer service.

Responsibilities:

• Greet customers and assess their vehicle service needs in a professional and friendly manner.
• Provide accurate estimates for repairs and maintenance services.
• Communicate clearly with customers regarding service recommendations, timelines, and costs.
• Liaise between customers and service technicians to ensure accurate work order documentation.
• Keep customers informed of service progress and notify them of any changes.
• Process service transactions, including invoices and payments.
• Maintain a strong knowledge of automotive services, warranties, and dealership promotions.
• Handle customer inquiries and concerns with professionalism and efficiency

Qualifications:

• Directly related experience is preferred.
• Excellent customer service skills with the ability to interact and provide effective service to all customers, both internal and retail.
• Able to work in a fast-paced environment as part of a team
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.

Salary – to be discussed during the interview process

Requests for reasonable accommodation will be accepted during the hiring process

We thank all applicants who apply but only those selected for an interview will be contacted