About us:

Spring Financial is revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial optionswere here to change that.
As one of Canadas fastest-growing fintech companies, annually we help 1 million customers explore their financing options with easeonline, via text, or over the phone. Our dynamic, innovative team thrives on collaboration, growth, and making a real impact.
To learn more about our products please visit our website here: www.springfinancial.ca.

Job Overview:

Spring Financial is seeking a talented and motivated System Administrator to join our dynamic IT department. As a System Administrator, you will play a crucial role in maintaining, upgrading, and optimizing our IT infrastructure, ensuring the reliability, security, and performance of our systems. Your technical expertise and problem-solving skills will contribute to the smooth operation of our online platform and services, enabling millions of Canadians to access financing with ease.

NOTE: This is a full-time, permanent, hybrid position in downtown Vancouver. While hybrid, some weeks may require full in-office attendance based on business needs.

What Youll Be Doing:

• Manage and monitor the company's IT infrastructure, including servers, networks, and hardware components.
• Perform regular system maintenance, software updates, and security patches to ensure optimal performance and security.
• Troubleshoot hardware and software issues, providing timely resolutions to minimize downtime and disruptions.
• Collaborate with cross-functional teams to implement IT projects, upgrades, and enhancements.
• Administer user accounts, permissions, and access controls to ensure data integrity and security.
• Conduct regular backups and implement disaster recovery strategies to safeguard critical data.
• Monitor system performance and proactively identify and address potential bottlenecks or issues.
• Stay current with industry trends and best practices to recommend improvements and innovations.
• Document technical processes, configurations, and procedures for knowledge sharing and training.
• Assist in vendor and hardware research for new purchases or vendor procurement
• Manage our RMM for workstation configurations, maintenance, and security
• Manage and maintain SaaS services, ranging across productivity, collaboration, infrastructure, and security

What You Should Have

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Proven experience as a System Administrator or in a similar IT role.
• Strong proficiency with Server and Desktop Windows, exposure to Linux an asset
• Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure).
• Good understanding of networking concepts and processes.
• Experience with system monitoring tools and performance optimization techniques.
• Excellent problem-solving skills with a proactive and detail-oriented approach.
• Strong communication skills to collaborate effectively with team members and stakeholders, as well as ability to work independently.
• Relevant certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.

What We Will Give You:

• Competitive annual salary ranging from $70,000 to $80,000, reflective of experience and impact.
• Comprehensive benefits package, including extended health, dental, and vision coverage with 100% of monthly premiums covered by the Spring.
• GRSP matching program to support your long-term financial goals.
• Transit-Friendly Employer (Transit allowance).
• A modern, collaborative workspace in the heart of downtown Vancouver.
• Ongoing career growth opportunities.

This is a truly exciting time to join Spring Financial and we are looking forward to doing great things together!

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Please note: Upon applying, our Talent Acquisition team will review your resume. If you qualify, we will reach out to learn more about your experience and answer any questions you may have about the role, benefits, compensation, and more. Due to high application volume, we may not be able to respond to everyone.

Thank you for your interest! We appreciate your time and look forward to reviewing your application!