Make an Impact in a Small, Purpose-Driven Team

Are you a highly organized, detail-loving professional looking for a meaningful role where your work supports a dedicated team and growing company? Buchanan Global Ingredients is looking for someone like you. We are a small, agile team based in Etobicoke, passionate about delivering top-tier food ingredients with integrity, creativity, and care.

We're hiring an Administrative Coordinator & Customer Support team member to be the backbone of our operations – someone who thrives on structure, communicates clearly, and can handle the fast-moving rhythms of a growing business. This is a full-time contract position with the strong potential to become permanent. You'll work on-site, 9-5 pm, 4 days/week and depending on experience and comfort in the role, 1 day/week remotely.

Your Role

You'll support multiple departments and ensure the office runs smoothly – from preparing samples to processing invoices and supporting customer orders.

Key Responsibilities:

• Respond to customer emails and phone calls with professionalism and care
• Prepare and track outgoing samples and courier shipments
• Support order processing and customer service functions
• Handle invoicing (AR) and assist with vendor invoice processing (AP)
• Perform data entry, reconciliation, and administrative reporting
• Maintain general office organization and supplies
• Assist with documentation and process improvements across departments

Once you're up to speed, we'll encourage you to bring forward ideas to improve our systems and workflows.

What You Bring

• A diploma or degree in Business Administration or a related field
• 3+ years in a similar administrative, customer support, or office coordination role
• Proficiency in MS Office (Word, Excel, Outlook), and comfort with digital tools
• Sage or ERP software experience is a strong asset
• Excellent written and verbal communication skills
• A knack for staying calm, focused, and flexible when priorities shift
• A commitment to excellence in every detail
• French language skills are a plus

What It's Like to Work Here

We're a tight-knit, mission-driven team. We take pride in our work, laugh often, and share a strong commitment to food safety, sustainability, and innovation. Once you become permanent, you'll have access to a health & wellness spending account, and continued opportunities to grow. We're not a big corporation – and we like it that way. You won't get lost in the shuffle here. You'll be valued, challenged, and supported.

How to Apply

To apply, please complete our online application, which gives you the opportunity to showcase more than just your resume. It takes just 10–15 minutes and helps us get to know you better. You'll receive a copy of your assessment to keep when you're done.

Deadline to apply: August 11, 2025

We'll be reviewing applications on a rolling basis and may hire before the deadline if we meet the right person – so don't wait! We value diversity and inclusion and encourage all qualified candidates to apply.