John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

SUMMARY OF ESSENTIAL FUNCTIONS:

To provide inside/outside technical support for the commercial team by working with local Technical Sales Representatives (TSR).

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Provides technical support by guiding customers, sales employees on matters regarding seals and auxiliary equipment.
• Prepares product applications/recommendations, calculations, preliminary engineering, failure analysis, and field installation support for customers and sales employees.
• Directs and troubleshoots as required the application, installation and commissioning of mechanical seals and their auxiliary support systems.
• Communicates orally and in writing with customers, company personnel, and vendors providing counseling, recommendations, and technical assistance. May include making technical presentations to customers or company personnel with oversight from the Reliability Engineering Manager.

NOTE: This position must be willing to travel across Eastern Canada to cover for CRE duties at any of our customer sites as needed.

POSITION REQUIREMENTS:

• Degree in Mechanical Engineering.
• Good organizational, communication and time management skills.
• Good computer skills including Microsoft Office
• Rotating equipment experience is highly preferred
• Proficiency in French is a plus.

PHYSICAL/MENTAL REQUIREMENTS:

• Must safely be able to navigate through industrial environment
• Valid driver's license and abstract required for insurance purposes
• Ability to work unsupervised and remotely.

WORK ENVIRONMENT:

• Regular travel required to customer sites across Eastern Canada during normal and extended business hours to include offices, manufacturing plants and repair facilities.

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)