Our Support office located in Kitchener, Ontario has an exciting opportunity for a Billing Specialist to join our team.

How Schlegel Villages supports our Team Members:

You can be you while being a part of our Family!

• Competitive salary, and benefits;
• Significant opportunities for Growth and Development: Our Leaders come from within;
• Ongoing Team Member Appreciation incentives and generous rewards and recognition;
• Extended Health Benefits & Retirement Savings;
• Individualized Assistance for Team Member Education and Development;
• Loans and Scholarships to help our team members realize their greatest potential;
• Financial Hardship Support Program: Wilfred Schlegel Hope Fund;
• A Unique Family Culture: Every Person in Every Village is a branch of our Family Tree

As the successful Billing Specialist you will share similar values as Schlegel Villages.

As our new Billing Specialist you will:

• Processes monthly invoices for residents
• Sets up all new resident contracts
• Create the monthly Pre-Authorized Payment Plan files and send to the bank
• Provide help and support to the Villages to ensure all Rate Reduction applications are properly submitted to the Ministry of Health.
• Process and adjust resident accounts for all billing changes

To be successful as our new Billing Specialist, you will need:

• Knowledge and experience in Accounts Receivable.
• Possess intermediate to advanced MS Excel skills
• Ability to plan, organize and prioritize work independently in order to meet prescribed deadlines.
• Ability to ensure high level of accuracy and attention to detail in their own work.
• Skill in customer service, such as, providing helpful and courteous support, uncovering customer needs and working in ways to provide solutions
• Ability to work in a team environment by soliciting and sharing information, collaborating with others on joint work/projects, takes accountability for their work and supports group decisions.
• Proven oral and written communication skills by listening to others and sharing information.
• Proven alignment with our vision and organizational values of caring, passion, hands-on, innovation, positive can-do attitude, and hard work.

At Schlegel Villages we are redefining elder care through innovation, Village design and culture change, but we know the key to our Village success, and our residents' satisfaction, is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life enriching experience. We are family owned and operated and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighborhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.

Equity, diversity and inclusion are ingrained within the Schlegel Culture, and our Villages are more welcoming, open-hearted and vibrant because of it. Each Village is strengthened by the unique lived experience of every person connected to it. Everyone is included and respected in their spirituality, cultural diversity and individuality. Regardless of ability, heritage or cultural roots, our people are embraced, just as they are, and we celebrate and support life purpose within the community.