Key Responsibilities:

• Lead business analysis activities for enterprise modernization initiatives, including the transition from legacy systems to cloud-based platforms (e.g., supply chain, procurement).
  
• Develop detailed business requirements, user stories, and process maps to support application modernization, workflow digitization, and data integration projects.
  
• Act as a key liaison between business units, architects, developers, and governance bodies to ensure alignment between business needs and technical designs.
  
• Conduct current-state assessments and gap analyses, identifying improvement opportunities across business processes, service delivery models, and digital user journeys.
  
• Support the governance and approvals process through the Architecture Review Board (ARB), including the development of business cases, checkpoint artifacts, and impact assessments.
  
• Collaborate with ARB to ensure initiatives align with enterprise IT strategy, principles, and roadmaps.
  
• Prepare and maintain documentation required for project approvals, including stakeholder briefings, options analysis, benefit realization tracking, and risk registers.
  
• Lead or support stakeholder engagement sessions, workshops, and user interviews to gather business needs and translate them into actionable documentation.
  
• Develop and maintain process documentation such as BPMN diagrams, SOPs, and use case models to enable change management, training, and continuous improvement.
  
• Support organizational readiness and change adoption activities, working closely with program managers and business leads.
  
• Ensure traceability between business requirements, system functionality, and testing activities throughout the solution delivery lifecycle.
  
• Participate in procurement activities including RFx development, vendor demos, evaluation criteria design, and responses analysis.
  

Required Qualifications & Experience:

• 8+ years of progressive experience in business analysis, including work on complex, multi-stakeholder digital transformation initiatives.
  
• Proven experience supporting enterprise modernization programs across one or more domains: procurement, financials, content/document management, or IT service delivery.
  
• Strong understanding of public sector governance, particularly around architectural compliance, digital standards, and risk management processes.
  
• Experience preparing governance documentation and leading initiatives through checkpoint gates such as ARB.
  
• Ability to synthesize business needs into clear requirements, user stories, and decision support artifacts for technical and executive audiences.
  
• Experience with workflow/process improvement, lean analysis, and business process modeling (e.g., BPMN).
  
• Familiarity with Agile methodologies, sprint-based planning, and hybrid delivery approaches in the public sector context.
  
• Demonstrated ability to manage competing priorities, coordinate cross-functional teams, and deliver quality work within tight timelines.
  
• Strong communication, facilitation, and stakeholder engagement skills, with the ability to drive consensus and articulate value.
  

Desirable Skills:

• Knowledge of government digital standards (e.g., OPS I&IT directives, GO-ITS), procurement processes, and accountability frameworks.
  
• Experience with tools such as JIRA, Confluence, Visio, Lucidchart.
  
• Exposure to SaaS platforms such as ServiceNow, OpenText from a business requirements perspective.
  
• Understanding of change management practices and methodologies
  
• Certification or training in Business Analysis (e.g., CBAP, PMI-PBA), Agile (e.g., Scrum Master, Product Owner), or Lean Six Sigma, or ITIL.
  

Core Competencies:

• Exceptional analytical skills with a strong ability to deconstruct complex systems and simplify for business understanding.
  
• Skilled communicator with the ability to bridge technical and non-technical stakeholders.
  
• Strong organizational awareness, with the ability to navigate government or large enterprise structures.
  
• Proactive, curious, and resilient; capable of leading through ambiguity and working independently with minimal oversight.
  
• Detail-oriented yet able to see the bigger picture and align work to strategic goals.
  

Education:

• Bachelor's degree in Computer Science, Business Administration, Information Systems, Public Policy, or a related field is required.
  
• Professional certifications in business analysis, Agile, or project management are considered strong assets.
  

• Business Requirements Documents (BRDs): Clear articulation of business needs, scope, and expected outcomes.
  
• Process Maps and Workflows: Visual representations of current and future state processes using BPMN or equivalent standards.
  
• Governance Artifacts: Inputs for ARB including impact analyses, readiness assessments, and checkpoint packages.
  
• Options Analysis & Recommendations: Evaluations of solution or delivery paths aligned with business and technical constraints.
  
• Stakeholder Engagement Materials: Workshop outputs, persona maps, user journey diagrams, and change readiness assessments.
  
• Traceability Matrices: Mapping of requirements to solutions, use cases, and test cases to ensure alignment through delivery.
  
• Vendor Evaluation Inputs: Criteria definitions, scoring rubrics, and summary reports to support procurement decision-making.
  

• 8+ years experience leading business analysis activities for enterprise modernization initiatives, including the transition from legacy systems to cloud-based platforms (e.g., supply chain, procurement).
  
• Develop detailed business requirements, user stories, and process maps to support application modernization, workflow digitization, and data integration projects.
  
• Support the governance and approvals process through the Architecture Review Board (ARB), including the development of business cases, checkpoint artifacts, and impact assessments.
  
• Act as a key liaison between business units, architects, developers, and governance bodies to ensure alignment between business needs and technical designs.