Are you a changemaker? Come on INN!

Who Are We?
Were an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if theres a fit with your skills and experience.

What Are We Looking For?

• Position Title Donations Associate
  
• Job Type Full Time
  
• Department Resource Development
  
• Reports to Manager, Fund Development & Donor Data Integrity

Position Overview
We are seeking a passionate and dedicated Donations Associate to join our team at Inn from the Cold. The Donations Associate plays a key role in soliciting gifts, expanding giving programs, and fostering long-term donor relationships through thoughtful engagement. This role supports the Fund Development team in achieving strategic fundraising goals by executing tailored solicitation strategies and stewardship activities based on the type and level of gift. The Donations Associate will also serve as the backup for processing all gifts received by the organization.

What Youll Do

• Support the stewardship and relationship management of current and prospective donors.
  
• Collaborate with the Manager, Fund Development & Donor Data Integrity to enhance the donor experience and recognition.
  
• Assist in preparing proposals and materials that align donor interests with funding opportunities.
  
• Accurately process donations and ensure timely and appropriate acknowledgement.
  
• Draft and prepare personalized thank-you letters and gift acknowledgements as required.
  
• Identify and cultivate new opportunities for revenue and Gift-in-Kind donations through prospect research.
  
• Coordinate Gift-in-Kind donation logistics, liaising with donors and working with relevant INN departments to ensure alignment with current critical needs.
  
• Manage general inquiries received through the INNs donation phone line and inbox, and redirect donors as needed.
  
• Maintain and update donor records as required.
  
• Perform data entry, proofreading, photocopying, and filing tasks as needed.
  
• Provide support for fundraising events, donor meetings, internal town halls, and team-building activities.
  
• Attend external events and represent Inn from the Cold as a Brand Ambassador.
  
• Provide support to the Development Associates & Event Coordinators during absences or when assistance is needed with donor portfolios & events.

This position description reflects the general duties of the role, but is not intended to include all duties that may be inherent in the position. The Donations Associate may be asked to perform other duties as required or assigned.

What You Bring to Our Mission

Bachelors degree in a related field such as Business Administration, Non-Profit Management, or a comparable discipline and/or 13 years of relevant experience in a similar or related role within a non-profit or a corporate environment.

• Experience with Raisers Edge or other donor management databases is an asset.
  
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  
• Excellent oral and written communication skills, with strong interpersonal skills and a high level of professionalism.
  
• Ability to thrive in a fast-paced environment; quick to learn and adapt to shifting priorities.
  
• Proven ability to manage multiple, diverse, and competing priorities while meeting deadlines.
  
• Ability to work independently, exercising sound judgment and initiative with minimal supervision.
  
• Strong commitment to maintaining confidentiality and discretion at all times.
  
• Exceptional attention to detail and accuracy.
  
• Valid drivers license and access to a vehicle considered an asset.
  
• Willingness to complete required INN training, including but not limited to: Indigenous Awareness, Brain Story, Conflict De-escalation, and Harm Reduction.

What We Offer
We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

• Competitive salary, where all employees are paid a living wage at minimum
  
• Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions
  
• Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program
  
• Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
  
• Supportive and flexible work environment, with ongoing training and development opportunities
  
• Potlucks, celebrations, employee engagement initiatives and plenty of fun
  
• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples
  
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

Our Commitment
Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.

Join Our Team
We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter by clicking Apply Now.

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.
Inn from the Cold is committed to providing reasonable accommodations throughout the hiring process. To request an accommodation, please contact us at [email protected] before your interview.