• Support the Operation Department with student insurance, registration, and documentation.
• Collect, scan, file, and manage student documents and records.
• Maintain accurate intake lists and student attendance logs.
• Manage classroom capacity and schedule communications to students.
• Prepare student contracts, certificates, letters of enrollment, and transcripts.
• Archive documentation and prepare reports for submission to government bodies.
• Assist in the day-to-day operations of the school, including campus maintenance.
• Assist with implementation of new systems and maintain organized electronic filing.
• Handle petty cash, track expenses, and prepare reports.

• Open and/or close the campus according to the assigned schedule.
• Greet students, visitors, and staff in a friendly and professional manner, providing campus information and assistance as needed.
• Represent the organization positively to students, suppliers, and visitors/agents.
• Answer phone and email inquiries, handle incoming/outgoing mail, and manage the front desk.
• Maintain a tidy and welcoming reception area.
• Track photocopy usage and manage supply levels.

• Support the Academic Manager and Director with student classing, placement testing, attendance, and progress reports.
• Provide support with class changes, study/work permit questions, and homestay inquiries.
• Distribute course materials and provide technical and logistical support to teachers.
• Assist with classroom setup and resolve minor technical issues; escalate to management or third parties as needed.
• Administer monthly English proficiency and BULATS exams.
• Assist with Orientation Day logistics and periodically update Orientation slides.
• Support intake day coordination, including ID photo taking and materials distribution.

• Maintain clear and professional communication with staff, students, and departments regarding college policies, procedures, and processes.
• Collaborate effectively with internal teams to ensure smooth campus operations.
• Perform other duties as assigned by Management.

• Strong organizational and time-management skills
• Excellent interpersonal and communication abilities
• Experience in an office or school administrative setting preferred
• Comfortable using email, Microsoft Office, and shared file systems
• Able to multitask and prioritize in a dynamic environment

VanWest College is a privately owned Canadian college with campuses located in Vancouver and Kelowna, British Columbia. The College is certified by the Private Training Institutions Branch (PTIB) branch of the BC government Ministry of Advanced Education. Certification by PTIB assures clients that VanWest College delivers education and training programs that meet and exceed high quality educational standards and student protection. Highly interactive program courses, taught by industry leaders, are designed to improve students' communication skills, increase business knowledge and refine job-search and employability skills. Students will acquire the essential real-life skills necessary to be successful in a workplace environment and students in co-op programs will spend approximately 50% of their program time in paid, authentic Canadian job placements. For real learning, real experience and real results, VanWest College is the premiere choice.