Do you have experience and education in Office Administration and experience providing exceptional customer service? Do you have strong written and verbal communication, keen attention to detail, and the ability to be self-motivated? If so, we want you on our Development Services team!

As the successful candidate, you will provide support services relative to the day-to-day operation of Planning and Inspection Services and assisting with the completion of activities and projects to support the mandate of the Department.

In your role, you will:

1. Provide front line service for Development Services including:

• Front counter reception, telephone, e-mail enquiries (ensure enquiries are directed and addressed in a timely manner).
• Respond to inquiries and complaints by providing information regarding regulations, bylaws, and legislation.
• Provide information on development applications, building permits, and business licences.
• Support staff and clients through scheduling appointments for pre-application meetings and assessing inquiries to provide guidance and information accordingly.
• Prepare and distribute correspondence.

2. Provide administrative support to Development Services including:

• Receive and process applications, permits, and licences.
• Draft bylaws and referrals.
• Research sections of bylaws, BC Building Code, and Local Government Act.
• Records management.
• Track invoices, bills, collections, contracts and bonding.
• Process invoice coding and cost centres.
• Enter monthly purchase card information.
• Assemble monthly statistics.
• Organize department meetings, agendas, and PowerPoint presentations.
• Record minutes.

3. Related responsibilities include:

• Organize Public Hearings, composing and circulating public notices, agendas and advertisements.
• Prepare referrals by researching, gathering information, and drafting materials.
• Provide support to members of Regional Board committees (e.g. PAC, AAC and ECAC). Includes attending evening meetings.
• Issue civic address records for new properties and clarify existing addresses.
• File Land Title documentation.

4. Projects or initiatives assigned by the Director or Manager.

The ideal candidate for this role has a certificate or diploma in Office Administration and 1 year of experience. You must be customer service focused with good judgement, have strong organization and time management skills, and be proficient in MS Word, Excel, Outlook, and Powerpoint. Working knowledge of Vadim, City Reporter, ArcMap, and Adobe is an asset. It is essential for you to have excellent communication and interpersonal skills and be able to work within a team environment.

This is CUPE Local 338, full-time, continuous position with a schedule of Monday to Friday, 8:00 am to 4:00 pm. This position has an hourly wage of $35.27.

If you sounds like the ideal candidate for this role, view the full job description and apply at rdco.com/jobs by Monday, August 4th, 2025.

We acknowledge our presence on the traditional, ancestral, and unceded tm̓xʷúlaʔxʷ (land) of the syilx / Okanagan people who have resided here since time immemorial. The RDCO recognizes, honours, and respects the syilx/ Okanagan lands upon which we live, work, and play.

The Regional District of Central Okanagan is made up of a dedicated team of people who care about the community we serve. We offer a competitive compensation package that includes benefits, Municipal Pension Plan and professional development. We are located in one of the most desirable places to live in BC, in the heart of the Okanagan Valley. The appeal of Okanagan Lake and the natural beauty of the surroundings continue to draw people to the valley. Our lifestyle is second to none especially for those who live to enjoy the outdoors.