Reporting to the Supervisor, the Resilient Parenting Facilitator is a pivotal role in nurturing resilience and healing for families navigating domestic violence. Working at our crisis shelter, this role centers on empowering mothers with knowledge, insight, and support to meet their children's emotional and developmental needs during times of crisis. Grounded in brain science and evidence-based parenting practices, this role delivers trauma-informed psychoeducation through individual sessions, groups and workshops to foster emotional regulation, healthy conflict resolution, and positive coping strategies. In close collaboration with our Child and Youth Services Programs, they will help shape an innovative model of care that promotes stability and growth.

This full-time (37.5 hours/week) position is based at our Crisis Shelter and involves working closely with parents and children throughout the shelter setting. This position requires daytime and evening availability.

WHAT WE OFFER:

• Truly rewarding work; contribute to lasting, positive change for employees, clients and our community
• A supportive team environment and opportunities for professional development
• Comprehensive benefits, onsite fitness, and childcare facilities

WHAT YOU'LL DO:

• Collaboratively develop an innovative, trauma-informed framework for crisis parenting support that integrates brain science, child development and resilience-based approaches.
• Work in partnership with the Child and Youth program team at the shelter to build a cohesive model of care aligned with the crisis shelter holistic model, organizational mission and values.
• Create and update workshops, group curriculum, and individual session guides focusing on parenting in times of trauma, child emotional and developmental needs, conflict resolution and regulation skills, positive communication strategies and more.
• Collect feedback and outcome data to continuously refine service-delivery, ensuring relevance, accessibility, and cultural responsiveness.
• Engage directly with mothers to help them recognize and respond to their child's needs, build parenting confidence and capacity and access internal and external support systems.
• Lead psychoeducational groups focused on healing, parenting during trauma, and skill-building in a safe and supportive space.
• Guide mothers in fostering secure attachment, emotional safety and positive coping strategies in children navigating family violence.
• Connect families to internal programming and community supports, advocating when necessary.
• Supporting with direct childcare provision in the Child Support program when required to support continuity of care.
• Document individual and group sessions with clarity, sensitivity and confidentiality.
• Complete forms, case notes and gather statistics as required in accordance with organizational and funder requirements.
• Track participation, engagement and outcomes of psychoeducational activities to support internal evaluation and evidence-based decision making.
• Communicate regularly with supervisor, shelter staff and child and youth team members to share relevant insights and contribute to integrated support planning for families.
• Provide data, narratives, and success indicators that contribute to reporting, proposal writing, and impact measurement.
• Foster and contribute to a culture of inclusion and equity in a diverse work environment; understand and recognize that individual differences significantly contribute to YW Calgary's success.
• Take personal accountability in creating a physically and psychologically safe workplace at the team and organizational level.

WHAT YOU'LL BRING:

• Early Learning and Child Care Certificate or Diploma.
• Alberta Childcare Certification – Child Development Worker (Level 1 or 2 required).
• Takes initiative to develop and maintain current knowledge of early childhood development practices.
• Experience facilitating parenting programming both individually and in a group setting
• Strong interpersonal and relationship building skills as well as verbal and written communication skills.
• Demonstrated time-management skills and ability to prioritize work effectively.
• Approaches work and others through the lens of equity, diversity and inclusivity.
• Clear Police Information Check including the Vulnerable Sector Search and Clear Intervention Record Check.
• Certification in Alberta Family Wellness Initiatives Core Brain Story and First Aid CPR Level.

If you want to change lives, we want to hear from you.
Deadline: This posting will remain open until a suitable candidate is found
Apply today by submitting your resume, cover letter, and salary expectations.
Check out our website for more information about YW Calgary: www.ywcalgary.ca

YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.