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Solutions Architect

BringIT
Ottawa, ON
Posted 2 days ago
Job Details:
Remote
Full-time
Experienced
Benefits:
Flexible Work

Salary:

We are Bring IT!

We are a fast-growing, young, and dynamic professional services company bringing digital transformation to our customers worldwide. From taking products to the market to boosting productivity with the right technology and processes, our work is improving how people work.

We are recognized as one of the fastest-growing and successful companies on the Inc. 5000ranking in the USA.

Objective

As aSolutions Design Architect, you will be responsible for

Main responsibilities/functions


  • Create development tasks and specification documents that align with the business requirements shared by our customers during the discovery sessions driven in the project.
  • Perform system internal testing of all solutions requested for development or configurations for standard functionality
  • Create support documentation for every project on the implemented solution, such as a user manual, process documentation
  • Work together with the development team to provide as much clarification as needed for the solutions proposed to the customers.
  • Write architecture design documents for projects, translating business requirements, considering the overall customer system landscape, and all its systems
  • Manage day-to-day project execution for all projects assigned
  • Coordinate deliverables between operations, development, architecture, and support teams.
  • Join customer meetings to request information to define the solution design based on the business requirements.

  • Manage customer relationships and escalations (1st point of escalation)
  • Accountable for Project Execution and Results, which includes, but is not limited to: Plan Hours vs Actuals, on-time delivery, and quality.
  • Strong partnership and communication with external partners

Technical Requirements

  • 5 to 7 years of experience

  • NetSuite ERP Consultant certification
  • Celigo, Boomi, and Avalara certifications are nice to have.

Desired Skills & Qualifications

  • Strong communication skills
  • Strong customer experience focus
  • Leadership skills
  • Virtual presentation skills
  • IT/Business consultant background

remote work

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