CAC Industrial Equipment LTD is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas.

The Inside Sales Representative is responsible for developing customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. Handles customer requests and issues via telephone, fax or email. Coordinates with the outside sales team and other departments to ensure that customers receive the best service possible. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Some of the exciting things you will do in this role...

• Complete product application feasibility requirements for pump packages, replacement parts, valves, and other heavy-duty products.

• Work as a part of our Sales Team providing customer service and technical sales assistance.

• Work with vendors to ensure production schedules and deliveries are being met.

• Develop technical documentation (drawings, datasheets).

• Handling Incoming Phone Calls and Inquiries as required

• Shipping and expediting of orders

• Assist and support outside sales individuals.

• Use Microsoft NAV ERP to enter in Quotations, Sales Orders, Purchase Orders, Return Orders, Transfer Orders, Etc.

• Work with Customer and Suppliers via e-mail, phone and web meetings and maintain positive relationships with both customers and vendors

• Other duties as reasonably requested

A must…

• Typically requires BS/BA in related discipline.

• Generally, 2-5 years of experience in related fields; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field.

• Demonstrate competence in the use of computers and software applications.

• Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.

• Ability to effectively present information in one-on-one and small group situations.

• Willingness and ability to travel within and outside branch service areas, with occasional overnight stays.

• Valid Driver's license.

The perks of working here....

• Tuition Reimbursement

• Competitive Pay + Bonus

• Employee Referral Program

• Volunteer Time Off

Environmental Job Requirements…

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Typically requires overnight travel less than 10% of the time.

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks is committed to fostering a culture where every individual is valued and empowered to contribute to a shared success.