Location: Oshawa, ON
Job Type: Full-Time
About Orangetheory Fitness Oshawa:
Orangetheory Fitness Oshawa is a premium fitness studio offering science-backed, coach-led group workouts designed to boost metabolism, burn fat, and build strength. By combining heart rate-based interval training with expert coaching and innovative technology (OTconnect), we deliver a personalized and results-driven experience to our members no matter their fitness level.
Were more than just a fitness studio were a supportive community that helps people feel stronger, healthier, and more confident. As we continue to grow, were looking for an Assistant Studio Manager who shares our passion for fitness, leadership, and exceptional customer service.
Position Summary:
The Assistant Studio Manager plays a key leadership role in the daily operations of the studio, supporting the Studio Manager and coaching team to deliver an exceptional member experience. This individual is a hands-on leader with strong organizational skills, customer service excellence, and a background in team supervision. Youll help drive studio success success and support business goals, lead front-of-house staff, drive membership sales, and ensure a high-quality experience for every member. This role requires a dynamic individual with sales experience, strong organizational skills, and the ability to motivate both team members and clients.
Key Responsibilities:
- Support the Studio Manager in all aspects of daily operations, including scheduling, staff supervision, and studio performance.
- Lead by example in delivering outstanding customer service and fostering a welcoming, inclusive environment.
- Drive new member acquisition through sales of memberships and packages via in-person, phone, and email outreach.
- Assist with onboarding, and training studio staff.
- Manage front desk operations and ensure consistency in member check-ins, class bookings, and membership inquiries.
- Monitor studio cleanliness and coordinate cleaning/maintenance tasks to meet brand standards.
- Assist in executing local marketing initiatives and member retention strategies.
- Handle member feedback, resolve issues, and ensure high levels of satisfaction.
- Collaborate with coaches and sales associates to support studio goals and ensure seamless day-to-day flow.
- University or college diploma required, preferably in business, fitness, health sciences, or a related field.
- Minimum 12 years of experience in a management or supervisory role (fitness, health, or retail industry preferred).
- Sales experience required, with proven ability to meet or exceed sales goals.
- Strong interpersonal and communication skills, with a customer-focused and team-first mindset.
- Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
- Comfortable with CRM systems, scheduling software, and standard office tools.
- CPR/AED certification (or willingness to obtain).
- Passion for health, fitness, and helping others reach their goals.
What We Offer:
- Competitive salary and performance-based incentives.
- Complimentary studio membership and access to Orangetheory workouts.
- Opportunities for advancement within a growing brand.
- A supportive, dynamic, and health-focused team environment.
- Ongoing training and professional development.
If you're ready to take the next step in your fitness career and grow with a brand thats transforming lives, wed love to hear from you.
Apply directly through this posting by submitting your resume and a brief cover letter outlining your experience and passion for fitness and leadership.
Only candidates selected for an interview will be contacted. We thank all applicants for their interest in Orangetheory Fitness Oshawa.