Position: HVAC Field Manager
Location: On-Site | Field-Based | Full-Time
Industry: Mechanical Services / HVAC

About the Opportunity:
Our client, a leading player in the HVAC services industry, is seeking an experienced and driven HVAC Field Manager to join their growing team. This is a high-impact leadership role, responsible for overseeing day-to-day field operations and ensuring top-tier service delivery, safety, and customer satisfaction. You'll be leading a team of talented technicians and acting as a vital bridge between the field and the office.

If you're passionate about operations, thrive in dynamic environments, and are motivated by developing people and processes - this role is for you.

• Lead & Inspire: Manage, mentor, and support a team of HVAC service technicians - empowering them to deliver exceptional service and grow professionally.

• Quality Assurance: Conduct site visits to evaluate service standards, technician performance, and adherence to safety protocols.

• Training & Development: Provide ongoing coaching, training, and technical guidance to elevate field performance and capability.

• Operational Excellence: Manage field schedules, assignments, and on-call rotations. Ensure timely completion of jobs and alignment with organizational goals.

• Customer Engagement: Maintain strong client relationships, respond to service issues promptly, and ensure an excellent customer experience.

• Collaboration: Work closely with office teams to coordinate dispatch, work orders, job tracking, and resource planning.

• Technical Leadership: Support field staff with complex diagnostics, repair strategies, and compliance-related challenges.

• Continuous Improvement: Identify areas for operational improvement, drive efficiency, and help implement standardized best practices across the field team.

• Safety First: Enforce safety procedures, conduct inspections, and ensure full compliance with PPE and industry regulations.

• Reporting & Analytics: Track key performance metrics, job statuses, technician productivity, and client satisfaction for regular reporting to senior leadership.

• Asset Management: Oversee tools, vehicle fleets, and equipment maintenance to ensure field readiness and reliability.

• 5+ years of progressive HVAC experience, with at least 2 years in a leadership or supervisory capacity.

• Valid HVAC certification or license (e.g., G1, G2, or 313A).

• In-depth knowledge of HVAC systems, installation, diagnostics, and repair processes.

• Strong leadership presence with excellent interpersonal and communication skills.

• Proven ability to manage competing priorities in a fast-paced environment.

• Proficiency in HVAC work order platforms, dispatch software, and mobile tools.

• A mindset of ownership, problem-solving, and continuous learning.

• Field-based role - must be available to travel to job sites as needed.

• Flexible work hours may be required, including evenings or weekends, depending on project demands.

• This is a full-time opportunity with a comprehensive benefits package, including:

  • Health, dental, and vision care

  • RRSP matching

  • Ongoing training and career development

Ready to take the next step in your HVAC career with a leadership role that truly makes an impact?
Apply now to join a team that values quality, accountability, and innovation.