Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we've always set ourselves apart as a modern mutual that does good. Now, we're proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we'll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

Gore Mutual's Personal Insurance Underwriting team is growing! We are looking to add new team members to our National Operations Centre and set the stage for continued growth and expansion. Our Underwriters deliver genuine personal service to our brokers, listen carefully to understand their needs, and create tailored solutions blending the needs of the customer with profitable underwriting results.

This junior role is Responsible for assessing and underwriting personal lines risks presented by calls and transactions aligned with corporate risk appetites. They will be responsible for assisting brokers with inquiries related to billing and complete transactions. Ensure risk reviews are performed within authority levels, regulatory and compliance requirements. Contribute to achieving the department's operations and quality metrics by reviewing individual performance indicators. Provide broker insights and trends to leaders and senior members of the team. Ensure consistent quality service is provided to broker partners by reviewing feedback provided by quality reviews and customer surveys.

What will you do?

• Providing service excellence to internal and/or external customers by managing individual productivity to successfully meet service levels for the business unit.

• Demonstrate knowledge and understanding of the range of our insurance products and how that knowledge can be used to meet client/broker needs and act on cross and or up selling opportunities to support corporate initiatives.

• Proactively identify broker trends and work with senior team members/leaders to create action plans.
• Demonstrate Knowledge of acceptable risk appetite, authority levels, regulatory and compliance requirements
• Demonstrate knowledge of regulatory and compliance requirements for billing
• Apply underwriting and billing processes and procedures for all transactions.
• Look for solutions to support corporate initiatives.
• Manage work duties as assigned in a fast paced, results driven team environment ensuring individual productivity measures are met for all transactions, calls and, emails.

What will you need to succeed?

• 2 years of underwriting experience in personal insurance is required
• CIP designation or working towards designation is preferred
• Proficient computer skills with strong working knowledge of MS Office Suite programs
• Excellent communicator with the ability to build and maintain strong relationships with stakeholders
• Strong critical thinking and decision-making skills
• Ability to take initiative and work with minimal supervision

Please note that this role operates in a hybrid environment, with two days a week expected in our Cambridge Ontario office.

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Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.