Advisor - Station Support, YVR (FT)

Please note: This position is not eligible for remote work under our hybrid work policy.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Advisor - Station Support, YVR (Full Time)

The Advisor - Station Support, reporting to Senior Manager - Station Support, will support the operational leadership team for base wide functions that include workforce scheduling and payroll, recruitment, training and leadership delivery support. With an emphasis on effective communication, the advisor will support the base by monitoring and tracking communication channels and provide change management support and guidance to the leadership team.

Key Deliverables Include:

• Responsible for the scheduling of base resources and for ensuring that the required resources are in place to meet operational needs and that schedules are within budget and in alignment with airports scheduling guidelines.
• Coordinate the development of the long term resources plans based on flight schedules, anticipated load factors, arrival curves etc.
• Provide monthly reporting to leaders of functional areas on actual hours used to forecast and report to the Senior Manager – Station Support on any variances.
• Support the workforce team and ensure that the station operates within budget and provide guidance on future trending to ensure that the overall budget is maintained.
• Facilitate and support all base recruitment in line with operational needs and budgeted hours.
• Tracking and consolidation of feedback and monitoring of trends as it relates to resources allocation, training and recruitment.
• Monitoring team size and labour hour forecasting to station leadership to ensure that the base has the required resources and backfill in all positions to account for peak season demands and attrition.
• Work with Performance & Development Managers and Health and Wellness Teams to deliver return to work programs where schedules and duties are appropriate, key leaders are informed and that returning team members receive appropriate training and support.
• Support the operational leadership team in the development, communication and implementation of new initiatives.
• Work collaboratively with Unifor and the AEA representatives at the base to respond to employee concerns.

Experience & Qualifications:

• A minimum of 3-5 years leadership experience in a guest focused, operational environment is required.
• Knowledgeable in scheduling practices and experienced in the development of schedules in a 24/7 environment with a large staff compliment is an asset.
• Experienced in the development and implementation of a multichannel communications strategy capable of delivering complex information to a diverse team.
• Scheduling and/or leadership of Above-the-Wing and Below-the-Wing experience is considered an asset.
• Demonstrated experience in maintaining effective employee relations and in the management of leadership and front-line performance.
• Excellent ability to multitask, handle changing priorities and manage change through a team of leaders with a large front-line compliment.
• Proven history of effecting change through influence.
• Possess strong business acumen in order to deliver departmental plans including budget.
• Proficient in PC based applications, Microsoft Project, Word, Excel and Outlook.
• Possess excellent verbal and written communication skills.
• Knowledgeable of ability management.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [email protected].

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at [email protected].