Client Services Coordinator

*About AirView Limo* AirView Limo has been moving people through Toronto Pearson since 1976. We run around a hundred vehicles with about a hundred and fifteen chauffeurs, serving corporate accounts, travel desks, airline partners and private clients across Ontario. 2026 is our fiftieth year. *About the role* The Client Services Coordinator is our clients' main point of contact and the centre of the day-to-day office operation. You will take and confirm reservations by phone, email and web, manage bookings as travel plans change, and look after the corporate accounts that make up much of our business. Alongside the reservations, you will keep the office running: correspondence, filing, supplies and records. It is a varied position that will suit someone organised, accurate under pressure, and comfortable being the voice our clients hear when they call. *What you will do* * Take and confirm reservations by phone, email and web.
* Handle changes and more involved itineraries — multi-stop trips, out-of-town travel, and last-minute adjustments.
* Look after our corporate accounts, keep track of their receivables, and process new account applications.
* Run the office: mail in and out, supplies, filing paperwork and records. Our chauffeurs come through this office and you are who they see. *What we are looking for* * A clear and warm telephone manner in English. You are the first voice of a fifty-year-old company.
* Comfort picking up the phone to a company that owes us money, and following it through politely until it is settled.
* Accuracy while you are being interrupted. One wrong digit in a flight number or an address means a missed pickup.
* Composure with somebody who is frustrated, without getting defensive and without promising what we cannot deliver.
* Willingness to learn new software without being walked through it.
* Discretion with confidential client and company information.
* Reliability. Our operation runs every day of the year and the office is the fixed point in it. *Helpful, but not required* * Experience in ground transportation, hotels, airlines, or a corporate travel desk.
* Familiarity with the Pearson terminals and GTA geography.
* A second language spoken by our client base.
* Any background in corporate account servicing or customer accounts. *Schedule and location* * Full-time, in office at 5025 Orbitor Drive, Building 6, Suite 400, Mississauga — minutes from Pearson.
* *Please note:* in November 2026 our office relocates to Concord, in Vaughan. Please make sure both locations work for your commute before you apply.
* Monday to Friday, 9:00 a.m. to 5:00 p.m.
* On-site parking.
* Start date: 31 August 2026, or as soon as you are available. *Pay* * $18.00 to $22.00 per hour, depending on experience. *Training* You will be trained on the job from your first day, working alongside the people who do this every day rather than sitting through a course first. *How to apply* Send your résumé along with a short note telling us about a time you fixed something for a customer when it was not your fault. We read those. Pay: $18.00-$22.00 per hour Benefits:
* Dental care Application question(s):
* In November 2026 our office relocates to Concord, in Vaughan. Would that location work for you long term? Yes/No.
* This role starts on or around 31 August 2026. What is your earliest start date, and do you have a notice period? Experience:
* office work: 1 year (preferred) Language:
* English (required) Work Location: In person