Sergeant, Transit Public Safety

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Sergeant, Transit Public Safety (TPS), you will be responsible for operational supervision of TPS Peace Officers in carrying out community safety activities and initiatives related to transit public safety. Primary duties include:

• Coordinate the workflow of TPS Peace Officers, monitor calls for service and ensure efficient allocation and prioritization of calls contingent upon staffing levels and urgency of the call for service.
• Track activities through radio and mobile responder applications to ensure situational awareness and safety of Peace Officers.
• Act as a critical point of contact by addressing inquiries from Peace Officers, emergency services and internal and external partners.
• Lead projects that increase organizational effectiveness and build capacity.
• Supervise, coach, and mentor Peace Officers daily, including contributing to reviews and annual developmental assessments.
• Monitor and approve pay, overtime, unauthorized vacation banks, confirm pay reports.
• Review all reports and documentation submitted by Peace Officers including violation tickets, incident reports, use of force reports, daily logs, Peace Officer notebooks and court disclosure packages to identify deficiencies prior to approval and final submission.
• Review and lead training in specific areas that require specialized skills, support continuous learning and development of Peace Officers.
• Work proactively with all emergency services, concentrating on public safety and mitigating risk to the corporation and citizens of Calgary.
• Represent the Emergency Management & Community Safety (EMCS) Business Unit and the Transit Public Safety section at meetings and events with other departments within Calgary Transit, The City of Calgary, the Calgary Police Service, Councilor offices, Alberta Justice, Law, or other community associations or groups to provide advice or respond to safety related concerns.

Qualifications

• A High School diploma or equivalency (e.g., GED) combined with job-related course work and at least 8 years of relevant experience, including experience leading others; OR
• A completed 1 year certificate in Criminal Justice, Business, Public Safety, Social Work or a related field and at least 5 years of relevant experience, including experience leading others.
• The ability to hold the appointments of Bylaw Enforcement Officer and Community Peace Officer.
• A valid Class 5 Driver's License (or provincial equivalent) with no more than 6 demerits, and no current suspensions or charges pending.
• An intermediate level of proficiency with Microsoft Office Suite (Word and Outlook).
• Leadership experience in a law enforcement capacity working closely with citizens in a community-based setting will be considered an asset.
• Previous coaching, training, and/or mentoring experience will also be considered an asset.
• Strong interpersonal and conflict resolution skills, excellent communication and time management skills, and the ability to work effectively in a team environment.
• If you are not currently a level 1 Community Peace Officer with The City of Calgary you will be required to meet the provincial standard on the Physical Abilities Requirement Evaluation (P.A.R.E), Correctional Officer Physical Aptitude Test (COPAT), Police Officer Physical Aptitude Test (POPAT) or Alberta Physical Readiness Evaluation of Police (APREP) physical fitness test.

Working Conditions: This position works in the office and the field. Field work is in a variety of working conditions with exposure to disagreeable conditions and hazards. 24 hour shift work is required. Pre-employment Requirements

• An enhanced security clearance will be conducted.
• Must obtain a City of Calgary operator's permit.
• Successful applicants must provide proof of qualifications.

Pre-employment Drug Test: An offer of employment for this position will be conditional on an applicant passing a pre-employment drug test. This test assesses for use of drugs including cannabis. Failure to pass a pre-employment drug test may prevent an applicant from being hired into any safety sensitive position for a period of up to twelve months.

Position and Pay Information

• Business Unit: Emergency Management & Community Safety
• Union: CUPE Local 38
• Position Type: 5 Permanent and 2 Temporary (up to 18 months)
• Compensation: Pay Grade 12 $48.54 - 64.88 per hour
• Hours of work: Non-standard 40 hour work week.
• Days of work: This position works a rotating 24 hour schedule including days, afternoons, evenings and statutory holidays.
• Location: Various
• Audience: Internal/External
• Apply By: September 22, 2026
• Job ID: 315303