Systems Administrator 1

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Systems Administrator, you will be a vital member within End User Computing in Information Technology (IT). You will provide direct technical support within the team and to clients across the corporation. Participation in 24x7 on-call support is required. Primary duties include:

• Oversee the team's support queue, providing assistance to the Enterprise Service Desk, team members, and other support teams.
• Maintain and support a Windows 11 managed endpoint environment, ensuring system reliability and performance.
• Administer and monitor System Center Configuration Manager (SCCM) to support endpoint management and deployment activities.
• Manage and optimize Microsoft Intune to ensure effective device configuration, compliance, and support.

Qualifications

• A completed 2 year diploma or degree in Computer Science or a related field, with a minimum of 1 year of related experience.
• Demonstrated knowledge and experience in supporting and managing Windows 11.
• Experience with Microsoft Configuration Manager, specifically in Operating System Deployments and Application Management for large organizations (10,000+ devices) is considered an asset.
• Experience with Microsoft Intune, specifically in Operating System Deployment and driver management for large organizations (10,000+ devices) is considered an asset.
• Familiarity with Microsoft Active Directory, PowerShell, Power BI, and Microsoft Autopatch is considered an asset.
• Strong customer service skills.
• Excellent technical, analytical, communication, organizational, and time management skills.
• Ability to work independently and as part of a team.

Pre-employment Requirements

• A security clearance will be conducted.
• Successful applicants must provide proof of qualifications.

Workstyle

• This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.

Position and Pay Information

• Business Unit: Information Technology
• Union: CUPE Local 38
• Position Type: 1 Temporary (Up to 13 months)
• Compensation: Pay Grade 9 $41.49 - 55.51 per hour
• Hours of work: Standard 35 hour work week.
• Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
• Location: 133 6 Avenue SE
• Audience: Internal/External
• Apply By: September 8, 2026
• Job ID: 315127