Call Center Operator Casual

Job Summary
How you will make an impact:
You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers. As a Call Centre Operator, you will be: Answer the telephone, respond to customer emails, and provide general assistance to customers
Enter and submit information relating to facilities maintenance, space planning and other requests
Process a wide variety of service transactions and uncover existing or future needs through proactive interactions
Basic Microsoft Excel reporting About you: Strong communication skills (verbal and written)
Excellent telephone etiquette and listening skills
Proficient in Microsoft Office: Word, Excel, Outlook
Detail oriented
Experience working in a call center environment before is an asset
Ability to provide outstanding customer service to the client