Customer Service Contract

How you will make an impact: You will be responsible for supporting operations by performing administrative tasks, such as data entry and filing.

• Assist customers in person and on the phone/emails in a professional manner
• Set up deliveries and book service calls
• Process new contracts, create customer accounts
• Contact Sales Representatives with walk-in or phone sales leads
• Perform all routing duties including: making tickets for deliveries, printing routes, data entry when drivers return, enter and reconcile payments collected and other data entry tasks
• Make accounts receivable collections and/or related calls, forward outstanding invoices as requested
• Handle money, run the cash register and POS machine, balance cash, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc.
• Restocking merchandise/products in the front lobby area
• Make calls in relation to Accounts receivable and accounts payable (if required), to be able to discuss invoices, changes on accounts etc.