Assistant Catering Operations Manager, Temporary Contract, Rogers Place, Edmonton AB

This is a Temporary Contract starting Ending August 3, 2027

ASSISTANT CATERING MANAGER - OPERATIONS

Job Summary

Job duties include but not limited to the following:

• Oversee day to day event setups, execution, guest satisfaction, health and safety compliance, team coaching and development, and brand standards.
• Reading, understanding and execution of BEO’s (Banquet Event Orders)
• Responsible for procuring all necessary items for catering orders such as: Warehouse orders, buffet line equipment, glassware, flatware, plateware and crockery.
• Responsible for coordinating with rental companies
• Responsible for all catering orders
• Perform server functions when needed
• Handling client complaints and feedback
• Ability to work all event hours
• Responsible for all setup, tear down and staffing of the events.
• Attend and participate in the weekly operations meeting to review all logistics and pertinent items as it relates to the upcoming week’s catered events
• Provide a professional attitude and proper business attire when on-site, ready to meet or service a client at any time
• Provide a professional attitude and proper business attire when on-site, ready to meet or service a client at any time
• Ensuring all outlets and storage are clean, presentable at all times
• Handling client complaints and feedback
• Administration duties
• Any other duties as assigned by the Catering Manager and/or Director of Premium Services

About you:

• Bachelor’s degree with at least two years of experience or combination of education and experience.
  • Computer experience required including proficiency with Microsoft Office suite.
  • Able to communicate effectively and must possess strong customer service skills.
  • Able to lift and move up to 50 lbs.
  • Demonstrated experience planning meetings and events, including scheduling, communication with clients and post-event billing.
  • Able to work independently and as part of a team.
  • Demonstrated skills in planning, organizing, problem-solving and completing multiple tasks with priority and deadline.
  • Must be able to work a flexible schedule, including evenings and weekends.