ANALYST, ACCOUNTS RECEIVABLE

Job Description Job Title: Analyst, Accounts Receivable Requisition ID: 33057 Location: Calgary, AB, CAN, T2J 7E8
| Saskatoon, SK, CAN, S7K 5R6
Workplace Type: On-Site Experience Level: Associate Job Type: Full Time

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.

• Analyze daily, monthly, and quarterly AR data to ensure completeness, accuracy, and compliance with company policies and procedures
• Review, triage, and process AR adjustment and write-off requests in a timely manner
• Apply professional judgment to ensure work is completed accurately, efficiently, and in accordance with established standards
• Escalate issues and collaborate with cross-functional teams to drive timely resolutions
• Partner with IT, branch personnel, Credit, and Collections teams to investigate and resolve AR system and account-related issues
• Utilize ticket management systems to track, prioritize, and resolve requests and issues
• Support consistent service delivery by responding to inquiries through ServiceNow, email, and chat channels in a timely and professional manner
• Provide support to end users by addressing inquiries and educating them on processes, tools, and new functionalities
• Maintain a positive, professional, and customer-focused approach in all interactions
• Assist with training new team members and share effective workarounds and solutions with team members
• Identify opportunities for process improvements and contribute to the development and implementation of enhanced procedures
• Build and maintain positive working relationships with OTC personnel, field staff, and other business partners
• Ensure documentation is maintained in accordance with business standards and that Standard Operating Procedures (SOPs) remain current and accurate
• Effectively manage multiple priorities and competing deadlines in a fast-paced environment

• Post-secondary education in Accounting
• Minimum 2 years of Accounts Receivable experience
• Proficiency in Excel at an intermediate level
• Experience with SAP S/4 HANA is preferred
• Strong analytical, problem-solving, and organizational skills with a high attention to detail
• Ability to work independently, manage competing priorities, and perform effectively in a fast-paced, evolving environment
• Excellent interpersonal, communication, and customer service skills

• Purpose-Driven Work – Make an impact as part of a global team feeding the future and support farmers locally and around the world
• Excellent Benefits – Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matching for your future
• Grow Your Career – Tuition assistance for future education and ongoing learning and training opportunities for career advancement pathways across the organization
• Support When it Matters – Employee Assistance Programs, inclusive leaves, and paid time for holidays, volunteering, vacation, and wellness
• Thrive in a Strong Culture – Guided by our core values we put safety first, act with integrity, are stronger together, and deliver with excellence in a collaborative, high-performing environment