Manager, Talent Operations

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

We are seeking a highly analytical and strategic Talent Operations Manager to join our People team. This role will continue to evolve our recruiting function with a focus on building a scalable, data-driven engine that directly supports EvenUp's ambitious growth targets. You will own the systems, processes, and data insights that govern our entire talent lifecycle, ensuring operational efficiency and a world-class experience for candidates and hiring managers. This role requires a strong foundation in program management, a bias toward data-driven decision-making, and proven experience in scaling a recruiting organization. You will also manage and develop a team of talent coordinators & TA Ops specialists, helping us build the future of talent at EvenUp.

This role can be based in SF, Toronto, or be US-Remote.

What you'll do:

• Drive a Data-Driven Recruiting Culture: Own the integrity, analysis, and interpretation of all recruiting data. Develop and maintain a comprehensive suite of dashboards to track key performance indicators (KPIs), translating data into actionable strategic insights for the Recruiting and Executive teams.

• Scale Our Operational Infrastructure: Design, document, and implement scalable, standardized global recruiting workflows, policies, and standard operating procedures (SOPs). Proactively identify and remediate bottlenecks to ensure our processes support hyper-growth.

• System & Program Management: Serve as the Subject Matter Expert (SME) for all recruiting technologies (Ashby, Metaview, LinkedIn, Juicebox, etc.), driving their evaluation, integration, and maximum optimization to enhance operational efficiency. Drive key initiatives for the talent team with company-wide impact.

• Lead and Develop the Operations Team: Directly manage and mentor a team of Recruiting Coordinators & TA Operations Specialists, overseeing their daily execution and fostering their professional growth.

What we look for:

• 5+ years of experience in an Operations-focused role, with at least 3+ years specifically in Recruiting/Talent Operations within a high-growth environment.

• 2+ years of direct people management experience (managing coordinators or operations specialists.)

• Proven success in scaling a recruiting organization through process and system implementation & configuration during periods of significant company growth. Bonus points for experience with Ashby!

• Exceptional analytical skills with advanced proficiency in data analysis, reporting, and building dashboards in BI tools (e.g., Looker, Tableau, etc.)

• Expertise in program management with a track record of driving complex TA focused, cross-functional projects to successful completion

Notice to Candidates:

EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, [email protected] or no‑[email protected] email addresses.

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you're interested in a role, please submit your application directly through our careers page.

If you receive communication from someone you believe is impersonating EvenUp, please report it to us at [email protected]. Examples of fraudulent domains include "careers-evenuplaw.com" and "careers-evenuplaws.com".

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family

• Additional insurance coverage options for life, accident, or critical illness

• Flexible paid time off, sick leave, short-term and long-term disability

• 10 US observed holidays, and Canadian statutory holidays by province

• A home office stipend

• 401(k) for US-based employees and RRSP for Canada-based employees

• Paid parental leave

• A local in-person meet-up program

• Hubs in San Francisco and Toronto

Please note the above benefits & perks are for full-time employees

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.