Job Title or Location

Information technology (IT) support technician

Waterfront Computers

Sydney, NS

Posted today

Job Details:

$45,000 - $50,000 / year
Full-time
Experienced

Benefits:

Health Insurance

Overview
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Education: College/CEGEP
  • Experience: 3 years to less than 5 years
  • Information technology
  • Network and system administration/administrator
  • Computer support specialist
  • Computer technology/computer systems technology
  • Work setting
  • Computer hardware or software retailer/wholesaler
  • Help desk
  • General office
  • Private company, corporation or industry
  • Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents
  • Supervision
  • No supervision responsibility
  • Certificates, licences, memberships, and courses
  • CompTIA Security+ Certification
  • Network+ Certification
  • A+ Certification
  • Computer and technology knowledge
  • Android
  • Shell script
  • iOS
  • MAC
  • Linux
  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • Security software
  • Mail server software
  • Mac OS
  • Quick Books
  • MS Active Directory
  • MS Office
  • MS Windows
  • SQL
  • SharePoint
  • Spreadsheet
  • TCP/IP
  • Wireless networks
  • PHP
  • WordPress
  • Security and safety
  • Bondable
  • Criminal record check
  • Transportation/travel information
  • Own vehicle
  • Vehicle supplied by employer
  • Valid driver's licence
  • Public transportation is not available
  • Driver's abstract
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty
  • Screening questions
  • Are you available to start on the date listed in the job posting?
  • Do you have the required certifications listed in the job posting?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?
  • Employment terms options
  • Day
  • Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
  • Financial benefits
  • Gasoline paid
  • Mileage paid
  • Other benefits
  • Free parking available
  • Learning/training paid by employer

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