Job Title or Location

Front desk agent

Residence Inn by Marriott Moncton

Moncton, NB

Posted today

Job Details:

$16.50 / hour
Experienced

Overview
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • or equivalent experience
  • Tasks
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Screening questions
  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?
  • Employment terms options
  • Early morning
  • Evening
  • Morning
  • Night
  • Employment terms options
  • Day
  • Weekend
  • Other benefits
  • Free parking available
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 10 to 44 hours per week

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