Residence Inn by Marriott Moncton
Moncton, NB
Job Details:
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Screening questions
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options
- Early morning
- Evening
- Morning
- Night Employment terms options
- Day
- Weekend Other benefits
- Free parking available
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 10 to 44 hours per week