Nexuswave Inc
Markham, ON
Posted yesterday
Job Details:
$37.00 - $40.00 / hour
Full-time
Entry Level
Overview
- Job Duration: Permanent
- Language of Work: English
- Hours of Work: 35 hours per week
- Education:
- Experience: Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents Supervision
- No supervision responsibility Computer and technology knowledge
- Networking hardware
- Networking security
- Servers
- Mail server software
- MS Office
- Wireless networks Security and safety
- Basic security clearance Transportation/travel information
- Willing to travel regularly
- Valid driver's licence Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail Personal suitability
- Accurate
- Client focus
- Organized
- Ability to multitask Experience
- 1 year to less than 2 years Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
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