Job Title or Location

Front desk supervisor

The Kenrick Hotel

Banff, AB

Posted today

Job Details:

$24.00 / hour
Full-time
Entry Level

Benefits:

Health Insurance
Life Insurance

Overview
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Work setting
  • Hotel, motel, resort
  • Tasks
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Respond to complaints of guests
  • Register arriving guests and assign rooms
  • Receive and deliver items and messages for guests
  • Prepare and submit progress and other reports
  • Perform front desk duties
  • Confirm transportation and accommodation reservations
  • Receive payment for goods or services
  • Supervision
  • Staff in various areas of responsibility
  • Computer and technology knowledge
  • MS Outlook
  • Work conditions and physical capabilities
  • Attention to detail
  • Large workload
  • Tight deadlines
  • Work under pressure
  • Personal suitability
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
  • Employment terms options
  • Early morning
  • Evening
  • Employment terms options
  • Shift
  • Morning
  • Night
  • Day
  • Weekend
  • Health benefits
  • Dental plan
  • Health care plan
  • Financial benefits
  • Bonus
  • Gratuities
  • Group insurance benefits
  • Life insurance
  • Other benefits
  • On-site housing options
  • Support for newcomers and refugees
  • Supports newcomers and/or refugees with foreign credential recognition
  • Support for youths
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Support for Indigenous people
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Share This Job: