Job Title or Location

Hotel front desk clerk

A Banff Boutique Inn

Banff, AB

Posted yesterday

Job Details:

$21.00 / hour
Full-time
Experienced

Benefits:

Flexible Work

Overview
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: No experience (will train)
  • or equivalent experience
  • Work setting
  • Staff accommodation available
  • Hotel, motel, resort
  • Tasks
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Computer and technology knowledge
  • Word processing software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Internet
  • Transportation/travel information
  • Public transportation is available
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Outgoing
  • Screening questions
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Employment terms options
  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night
  • Employment terms options
  • On call
  • Day
  • Weekend
  • Overtime available
  • Other benefits
  • Free parking available
  • Learning/training paid by employer
  • On-site housing options
  • Team building opportunities

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