Job Title or Location

Customer service supervisor - retail

Western Granite & Stone

Calgary, AB

Posted yesterday

Job Details:

$46,000 - $60,000 / year
Full-time
Entry Level

Overview
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • Tasks
  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Teach interest or professional development courses
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
  • Oversee payroll administration
  • Conduct performance reviews
  • Supervise office and volunteer staff
  • Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

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