Top Canada Tours
Calgary, AB
Job Details:
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: Bachelor's degree
- Experience: 2 years to less than 3 years
- English language and literature, general
- Business/commerce, general
- Tourism and travel services management Asset languages
- Mandarin
- Cantonese Work setting
- Retail service establishment
- Urban area
- Willing to relocate
- Travel wholesalers
- Travel agency
- Tourism/travel services Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Conduct performance reviews
- Supervise office and volunteer staff Supervision
- 3-4 people Computer and technology knowledge
- Database software
- Electronic mail Area of work experience
- Tourism Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting Personal suitability
- Client focus
- Excellent oral communication
- Organized
- Team player
- Ability to multitask Screening questions
- Are you available for shift or on-call work?
- Do you have experience working in this field? Employment terms options
- Shift Employment terms options
- Day
- Weekend Other benefits
- Free parking available
- Other benefits
- Team building opportunities Support for newcomers and refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers