Job Title or Location

Customer service clerk

HI-Q Developments Limited

Beaver Bank, NS

Posted yesterday

Job Details:

$16.75 - $19.00 / hour
Full-time
Experienced

Overview
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 15 to 35 hours per week
  • Education:
  • Experience:
  • Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience
  • Work setting
  • Private sector
  • Business
  • Private company, corporation or industry
  • Tasks
  • Produce informational materials to increase awareness of services available
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Conduct public opinion and attitude surveys
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Write and edit press releases, newsletter and communications materials
  • Answer clients' inquiries and provide information
  • Computer and technology knowledge
  • MS Excel
  • MS Windows
  • MS Word
  • Social Media
  • Spreadsheet
  • Google Drive
  • Simply Accounting
  • Transportation/travel information
  • Own transportation
  • Work conditions and physical capabilities
  • Attention to detail
  • Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner
  • Experience
  • Experience an asset
  • Employment terms options
  • Day
  • Other benefits
  • Free parking available

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