Job Title or Location

Guest service agent

Cabot Shores

Englishtown, NS

Job Details:

$16.75 - $17.50 / hour
Temporary
Experienced

Overview
  • Job Duration: Saisonnier
  • Language of Work: English
  • Hours of Work: 35 to 40 hours per week
  • Education:
  • Experience:
  • Education
  • College/CEGEP
  • or equivalent experience
  • Work setting
  • Hospitality industry
  • Staff accommodation available
  • Staff accommodation provided
  • Hotel, motel, resort
  • Rural area
  • Remote location
  • Willing to relocate
  • Campground workers
  • Tasks
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Security and safety
  • Bondable
  • Transportation/travel information
  • Own transportation
  • Own vehicle
  • Willing to travel regularly
  • Travel expenses not paid by employer
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness
  • Screening questions
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Experience
  • 1 year to less than 2 years
  • Employment terms options
  • To be determined
  • Financial benefits
  • Gratuities
  • Other benefits
  • Free parking available
  • On-site amenities
  • On-site housing options
  • Wellness program