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Front desk agent

Elk Ridge Resort

Christopher Lake, SK

Posted 2 days ago

Job Details:

$18.00 / hour
Full-time
Entry Level

Overview
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 37.5 to 40 hours per week
  • Education:
  • Experience:
  • Education
  • Secondary (high) school graduation certificate
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness
  • Experience
  • 1 to less than 7 months
  • Employment terms options
  • Early morning
  • Evening
  • Morning
  • Night
  • Day
  • Weekend
  • Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Support for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Support for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Support for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Support for mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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