Job Title or Location

Front desk clerk, hotel

Trails North Car and Truck Stop

Whitehorse, YT

Job Details:

$19.00 - $22.00 / hour
Full-time
Entry Level

Overview
  • Education: No degree, certificate or diploma
  • Experience: 1 year to less than 2 years
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Computer and technology knowledge
  • Internet
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Screening questions
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?
  • Employment terms options
  • Evening
  • Employment terms options
  • Shift
  • Morning
  • Day
  • Weekend
  • Overtime available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 70 to 80 hours bi-weekly