Job Title or Location

User support technician

Nu-Way Personnel Inc.

Brampton, ON

Posted today

Job Details:

$37.50 / hour
Full-time
Experienced

Overview
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 2 years to less than 3 years
  • Tasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Computer and technology knowledge
  • Networking software
  • Networking hardware
  • Intranet
  • Internet
  • MS Office
  • MS Windows
  • Wireless networks
  • Security and safety
  • Bondable
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Personal suitability
  • Accurate
  • Judgement
  • Organized
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week

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