Job Title or Location

Guest services agent - hotel

Comfort Inn Gander

Gander, NL

Job Details:

$16.50 - $17.00 / hour
Full-time
Experienced

Benefits:

Health Insurance

Overview
  • Education:
  • Experience:
  • Education
  • Secondary (high) school graduation certificate
  • Work setting
  • Hospitality industry
  • Hotel, motel, resort
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
  • Computer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Employment terms options
  • Early morning
  • Evening
  • Shift
  • Morning
  • Experience
  • Experience an asset
  • Employment terms options
  • Day
  • Weekend
  • Health benefits
  • Health care plan
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 76 hours bi-weekly