Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Consult with clients after sale to provide ongoing support
Area of work experience
Marketing
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Personal suitability
Client focus
Excellent oral communication
Flexibility
Ability to multitask
Quick learner
Screening questions
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?