Westerkirk Capital Inc.
Toronto, ON
Job Details:
Benefits:
- Job Duration: Permanent
- Language of Work: English
- Hours of Work: 40 hours per week
- Education:
- Experience: Education
- Other trades certificate or diploma Work setting
- Help desk
- Private business
- Hospitality industry
- Spa
- Office Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Professionalism in customer service Computer and technology knowledge
- Android
- iOS
- Intranet
- Internet
- Desktop applications
- Communication software
- Mac OS
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- MS Excel
- MS PowerPoint
- MS Word
- MS Outlook Security and safety
- Criminal record check Transportation/travel information
- Own transportation
- Willing to travel Work conditions and physical capabilities
- Fast-paced environment
- Repetitive tasks
- Manual dexterity
- Attention to detail
- Sitting Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- Interpersonal awareness Screening questions
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)? Experience
- 3 years to less than 5 years Employment terms options
- Day Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits Financial benefits
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP) Long term benefits
- Maternity and parental benefits Other benefits
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Travel insurance