Service writer - equipment repair

Industrial Truck Service Ltd.

Saskatoon, SK

Closed

This position has been closed and is no longer accepting applicants.

Job Details:

$20.00 - $24.00 / hour

Full-time

Experienced

Benefits:

Health Insurance

Life Insurance

Stock/Profit Share

Overview

Job Duration: Permanent
Language of Work: English
Hours of Work: 40 hours per week
Education:
Experience:
Secondary (high) school graduation certificate
or equivalent experience
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive payments
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
MS Excel
MS Outlook
MS Windows
MS Word
MS Office
Spreadsheet
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Repetitive tasks
Punctuality
Client focus
Excellent oral communication
Excellent written communication
Organized
Reliability
Ability to multitask
Dependability
Quick learner
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?
2 years to less than 3 years
Day
Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits
Group insurance benefits
Life insurance
Deferred Profit Sharing Plan (DPSP)
Free parking available
Learning/training paid by employer

#Customer Service jobs