SMART INTEGRATED
Mississauga, ON
Job Details:
- Education:
- Experience: Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Manage incidents Work conditions and physical capabilities
- Fast-paced environment
- Repetitive tasks Personal suitability
- Efficient interpersonal skills
- Organized Employment terms options
- Evening
- Morning Experience
- Will train Employment terms options
- Day
- Job Duration: Permanent
- Language of Work: English
- Hours of Work: 30 hours per week