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Information technology (IT) support technician

GreenSaving Group Inc. - 2 Jobs

Richmond Hill, ON

Posted 23 days ago

Job Details:

$36.00 / hour
Full-time
Experienced

Overview
  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 years
  • or equivalent experience
  • Work setting
  • Construction company
  • Tasks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents
  • Supervision
  • 1 to 2 people
  • Screening questions
  • Are you willing to relocate for this position?
  • Do you have experience working in this field?
  • Employment terms options
  • Shift
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week

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