Northern Light Inn
L'Anse-au-Clair, NL
Posted 30+ days ago
Job Details:
$18.52 / hour
Full-time
Entry Level
Overview
- Job Duration: Permanent
- Language of Work: English
- Hours of Work: 40 hours per week
- Education:
- Experience: Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience Work setting
- Hotel, motel, resort
- Rural area Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Computer and technology knowledge
- Word processing software
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet Security and safety
- Criminal record check Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness Screening questions
- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Are you willing to relocate for this position?
- Do you have experience working in this field? Employment terms options
- Early morning
- Evening Experience
- 1 year to less than 2 years Employment terms options
- Shift
- Morning
- Night
- Day
- Weekend
- Overtime required
- Overtime available Support for persons with disabilities
- Participates in a government or community program or initiative that supports persons with disabilities Support for newcomers and refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Support for youths
- Participates in a government or community program or initiative that supports youth employment Support for Veterans
- Participates in a government or community program or initiative that supports Veterans Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people Support for mature workers
- Applies hiring policies that discourage age discrimination Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Share This Job:
