Spicsoft Inc.
Mississauga, ON
Posted 3 days ago
Job Details:
$38.00 / hour
Full-time
Experienced
Benefits:
Health Insurance
Overview
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
- Perform data backups and disaster recovery operations Computer and technology knowledge
- Linux
- Networking software
- Networking hardware
- Networking security
- MS Office
- MS Windows
- TCP/IP
- Wireless networks Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail Personal suitability
- Accurate
- Client focus
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management Screening questions
- Are you authorized to work in Canada? Health benefits
- Disability benefits Financial benefits
- As per collective agreement
- Bonus
- Mileage paid Other benefits
- Free parking available
- Parking available
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
Share This Job:
