VVR Technologies Inc
Markham, ON
Posted 6 days ago
Job Details:
$36.00 / hour
Full-time
Experienced
Overview
- Education: Bachelor's degree
- Experience: 1 year to less than 2 years Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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