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Front desk clerk, hotel

Bay Hill Inns & Suites

Neepawa, MB

Posted 23 days ago

Job Details:

$16.00 / hour
Full-time
Entry Level

Overview
  • Education:
  • Experience:
  • Education
  • Secondary (high) school graduation certificate
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Personal suitability
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Reliability
  • Team player
  • Experience
  • Experience an asset
  • Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
  • Support for newcomers and refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Support for Veterans
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
  • Support for Indigenous people
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
  • Support for mature workers
  • Applies hiring policies that discourage age discrimination
  • Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 35 to 40 hours per week

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