Job Title or Location

Service advisor - auto repair

Kensington Ag
Darnley, PE
Posted 2 days ago
Job Details:
$50,000 - $60,000 / year
Full-time
Experienced
Benefits:
Health Insurance
Paid Time Off
Life Insurance

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 to 45 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
Tasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Receive and log complaints
  • Receive payments
Computer and technology knowledge
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS Office
Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
Screening questions
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
Financial benefits
  • Group insurance benefits
  • Life insurance
  • Pension plan
Other benefits
  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities

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