Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Service Adviser at Kensington Ag!

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your skills can shine? If so, Kensington Ag is looking for a dedicated Service Adviser to join our dynamic team in Darnley, PE!

About the Role

As a Service Adviser, you will play a crucial role in ensuring our customers receive the highest level of service. You will be the first point of contact for inquiries, complaints, and service arrangements, making your role vital to our customer satisfaction. This is a permanent position, offering 40 to 45 hours of work per week.

Key Responsibilities

• Answer written and oral inquiries from customers.
• Address customer complaints or concerns with professionalism.
• Provide detailed information about our services and their costs.
• Arrange billing for services and process refunds and credits.
• Issue receipts and other necessary documentation.
• Log and assess client feedback, inquiries, and complaints to enhance service delivery.
• Receive payments and ensure accurate record-keeping.

Requirements

• Work Term: Permanent
• Work Language: English
• Hours: 40 to 45 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Previous experience is an asset

Computer and Technology Knowledge

• Proficient in Internet usage
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS Office

Work Conditions and Physical Capabilities

• Attention to detail is essential
• Ability to work in a fast-paced environment
• Capability to work under pressure

Personal Suitability

• Punctuality and reliability
• Client-focused approach
• Excellent interpersonal skills
• Strong oral and written communication skills
• Flexibility and organization
• Team player with initiative and good judgment
• Ability to multitask effectively
• Dependability and honesty

Health and Financial Benefits

• Health Benefits:
  • Dental plan
  • Health care plan
  • Vision care benefits
• Financial Benefits:
  • Group insurance benefits
  • Life insurance
  • Pension plan

Additional Perks

• Free parking available
• Learning and training opportunities paid by the employer
• Paid time off for volunteering or personal days
• Team building opportunities to foster a collaborative environment

Salary

The annual salary for this position ranges from $50,000.00 to $60,000.00, negotiable based on experience and qualifications.

Location

This position is based in Darnley, PE.

Are You Ready to Make a Difference?

If you are enthusiastic about providing outstanding customer service and meet the qualifications outlined above, we encourage you to apply and become a part of the Kensington Ag family!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.